One-to-One

There is an option to see a Mental Health Practitioner face-to-face in all GP practices across Swindon.

What is on offer?

The support on offer will focus on helping you move forward and will concentrate on steps that you can take yourself to tackle your difficulties.  This can include many different options from sign-posting to other agencies to the support we offer directly.

How do I access the service?

Our services are available for anyone over the age of 16 who is registered with a GP practice in Swindon.  Appointments with the LIFT Psychology Mental Health Practitioner can be arranged through calling your GP Practice.

What will happen at my first meeting?

The first meeting will be to discuss the range of options available to you.  The LIFT Psychology Mental Health Practitioner will ask you questions about your difficulties to help them offer the appropriate options.  They will do their best to answer any questions you may have – it might be helpful to make a list of these beforehand.  These appointments will last a maximum of 45 minutes.

Are meetings confidential?

All personal information provided to LIFT Psychology is treated confidentially.  There are, however, some important times when we will need to share information with others in order to optimise your care.  It is the responsibility of all health professionals to share some information with your GP and possibly other health care professionals.  This is particularly important if there is information which would help to prevent you from harming yourself or someone else.

All information is treated confidentially and the LIFT Psychology Mental Health Practitioner will check anything with you which they think would be useful to share with other staff.  You will be given a leaflet when you have your first meeting called “Your health record: protecting your information – A Guide to How Information About you is Used in the NHS”.  If you are not offered this leaflet, ask for it or contact Avon and Wiltshire Mental Health Partnership NHS Trust’s Caldicott Guardian, at the trust headquarters in Chippenham, to discuss any concerns you may have.